Shipping Policy

At Kashmir Thread, we are committed to delivering your orders safely, promptly, and with the utmost care. Please read our shipping policy below to understand how and when you can expect your purchase.

1. Order Processing Time

  • All orders are processed within 2–4 business days after payment confirmation.

  • Orders are not processed, shipped, or delivered on Sundays or public holidays.

  • If we are experiencing a high volume of orders or delays due to unforeseen circumstances (e.g., weather, customs), we will notify you by email.

2. Domestic Shipping (India)

  • We ship across India via trusted courier partners such as Blue Dart, Delhivery, and India Post.

  • Standard delivery time: 4–7 business days after dispatch, depending on location.

  • Remote or rural areas may take longer for delivery.

3. International Shipping

  • We ship worldwide using reliable carriers such as DHL, FedEx, and UPS.

  • Delivery time: 7–14 business days after dispatch, depending on destination and customs clearance.

  • International shipments may be subject to customs duties, import taxes, or other charges, which are the responsibility of the customer.

4. Shipping Charges

  • Shipping rates are calculated at checkout based on weight, destination, and delivery speed.

  • Free shipping may be offered on orders above a certain value, as announced on our website from time to time.

5. Order Tracking

  • Once your order is shipped, you will receive an email with your tracking number and a link to track your shipment.

  • Tracking updates may take 24–48 hours to appear after dispatch.

6. Delays & Responsibility

  • Kashmir Thread is not responsible for delays caused by courier companies, customs, or events beyond our control.

  • Incorrect shipping addresses provided by the customer may lead to delays or returned packages.

7. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours with photos of the product and packaging.

  • For lost packages, we will work with the shipping carrier to investigate and resolve the issue.

8. Contact Us

For any shipping-related questions, please reach out to us at:
📧 noumaan007@gmail.com
📞 +91 6006641373